There isn’t any troubleshooting they’d offer that I didn’t already try. Unfortunately had to assume Apple would be unable to solve the issue. I’ll add that I personally went direct to T-Mobile, rather than Apple. They said others have come in with same issue and that Apple wasn’t able to resolve. But this shouldn’t have been an issue in the first place. Thank you to the T-Mobile store rep who was able to quickly activate a physical SIM for my phone. The only solution that worked for me is getting a new physical SIM card. There is a very nasty iPhone and bug where iMessage and FaceTime for a device’s phone number will randomly deactivate and there is no way to reactivate it. Gurman tweeted his experience of having to resort to obtaining a physical SIM after other troubleshooting steps failed. As of the iPhone 13, Apple removed the need for a physical SIM even with two numbers. Apple first brought eSIMs to the iPhone with the launch of the iPhone XR and XS in 2018.ĮSIMs offer two key benefits: an easier setup process and the ability to use two phone numbers on one phone by using both a physical and eSIM. In some cases, the only resolution appears to be to install a physical SIM.īloomberg’s Mark Gurman experienced the issue with T-Mobile, but others report they’ve experienced the same issue with other carriers …Īn eSIM is a chip built into the iPhone motherboard. An apparent iPhone eSIM bug is randomly deactivating iMessage and FaceTime.
0 Comments
Leave a Reply. |